How to Charge Correctly

Charging with USB C cable: Connect the USB C cable to a power source in order to charge both the earbuds and charging case.

After inserting the USB C cable into the case, you will hear the “cracking” sound.

• Charging Case:

Charging in Progress: Both the digital number and the charging case’s green port light are flashing.

Fully Charged: The digital display will show 100, and the charging case’s green light is steady.

• Earbuds:   

Charging in Progress: The earbuds indicator light is red and the charging case’s digital display bars will gradually increase from the first to the fourth.

Fully Charged: The red indicator light on the earbuds will disappear and the charging case’s digital display columns will disappear.

Without USB C cable: Charging case charge the earbuds without connecting to a power source

• Charging Case:

Charging in Progress: The green port light is on and the digital display number decreases from 100.

Charging Complete: The charging case’s green port light disappears and the digital display numbers disappear.

• Earbuds:

Charging in Progress: The earbud indicator light is red and the charging case’s digital display bars increase the first to the fourth

Fully Charged: The red indicator light on the earbuds will disappear and the charging case’s digital display columns will disappear.

Power on:

Method 1: Take the earbuds from the charging case, they will turn on automatically and enter into pairing mode.

Method 2: When the earbuds is powered off, press and hold both earbud buttons for 3 seconds.(The indicator lights on both earbuds will turn blue for 1 second).

Power off:

Method 1: Put the earbuds back into the charging case.(The earbuds’s indicator lights will turn red)

Method 2:When the 2 earbuds are powered on, press and hold both earbud buttons for 5 seconds.(The indicator lights on both earbuds will turn red for 1 second).

1.When there is an incoming call, please click the earbud button to answer the call, do not answer the call by touching the phone, otherwise the call will go through the phone, not the earbuds.

2.If the call is answered by phone, you can choose the “audio” on the call page to change the call mode.

3.After a successful call, if you feel the volume is low, you can increase the volume through the earbud’s function or the phone.

• My phone has paired with other bluetooth devices, but can’t pair with our earbuds, why ?

A: There are limitations on the number of Bluetooth pairings for various mobile phones. Some phones limit pairing to only three Bluetooth devices at a time, while others limit it to two Bluetooth devices at a time. Therefore, if you discover that your earphones cannot be paired with your phone while other devices can, try forgetting the names of other pairings on your phone first. Then try to search our earbuds model to pair. This may solve the problem

• Why can I pair the earbuds with my phone, but not with my PC?

A: Have you let the earbuds pair with different devices , like your phone, your computer , you tv ?

If yes, you need to forget the last paired devices, or close all the paired device blueooth.

because the earbuds will automatically connect to the last paired device the next time you use them. You must end that connection before a new connection can be made.

after you end the connection, take the earbuds from the case, you can notice one earbud flashes red and blue light, the other one flashes blue light.

then open the device that you want to pair, to search and click the pairing model A11. it will help you solve the problem.

• Q: How do I Adjust the Volume ? The volume is a little low ?

After you pair the 2 earbuds with your phone.

First, If your phone is IOS SYSTEM, Please Quick Double Click R Earbud.

Second, If your phone is Android SYSTEM, Please Firstly Quick Double Click R Earbud, then Add up the Volume by Your phone.Because iPhone and Android are different system protocols.